FAQs

  • What items can I donate to the store?

    We accept furniture, clothing, household items, working electronics, sports equipment, toys, baby items, and much more! Some things we cannot accept are firearms, food items, expired children’s car seats, older box TVs, hazardous chemicals, or any items with stains, rips, tears, mold, missing parts or those recalled as unsafe.

  • What portion of my purchase and/or donation directly supports these worthy causes?

    We prioritize directing a substantial portion of your purchases and donations toward supporting our worthy causes. We are dedicated to transparency and accountability, ensuring that your contributions make a meaningful impact in our community. Any amount remaining after standard operating costs is directly allocated toward our charitable programs. Thank you for your support in helping us achieve our mission.

  • How do I apply for assistance with spay/neuter? How is it decided if I will receive assistance or not?

    We have a spay/neuter applications available at our store location at 105 Harvey St, Pearisburg, VA 24134. Come visit us and ask one of our amazing team members for an application.

  • How do you decide if I will receive assistance or not?

    We assess each application on a case-by-case basis. Upon reviewing your application, we will be in touch to schedule an in-person interview and discuss further details.

  • Do you offer delivery services?

    We do not currently offer delivery services of any items.

  • Will you pick up my donations?

    We can schedule pick-up of donations if needed. You can call the store or message us on facebook (www.facebook.com/protectorsnpaws) to schedule a pickup day and time.

  • Are my donations tax deductible?

    Yes. We do have tax forms that can be filled out upon request.

  • If I live out of state can I still donate?

    Absolutely!

  • If I live out of state can I apply for assistance with spay/neuter?

    At this time spay/neuter assistance is only available to Giles County residence.

  • Do the funds for these causes stay within the Giles County community?

    Yes. After standard operating costs all proceeds are directed towards supporting the Volunteer Fire and EMS departments in Giles County, as well as aiding Giles County residents with spaying and neutering services.